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How can humility help double your company size?
March 04, 2010
Yesterday: I am half way through a 90-minute presentation to a senior leadership team when the CEO makes a dash for the door. I was just getting to a really interesting part, and I’m about to make fun of his head of HR, when he bolts. But wait. Only a minute passes and the CEO is back. He reaches up to the stage with a bottle of water. He’d noticed that I was getting parched, prattling on and on, and so he’d dashed to the lobby to find me a drink. Seriously.
I’ve been doing this for a long time. Let’s count the number of times this has happened … um, never.
That’s the kind of guy Bobby Kutteh is.
Say What?
February 24, 2010
One of the fastest ways to unite your team is to increase your open communication. When everyone knows what’s going on, they tend to feel more like they’re “all in this together”. This month’s newsletter is about how to better communicate with your employees. And if you have an idea or suggestion that works for you, with us!
Five Ways to Communicate Better with your Employees
By Adrian Gostick and Chester Elton
Charlie Chaplain, Peter Sellers, Rowan Atkinson. Throughout movie history some actors have been able to hold an audience’s attention without even saying a word.
Likewise as managers, we are constantly sending messages—often without speaking. We communicate by the things we do, the things we don’t do, through our facial expressions, and through our body language. As bosses we send messages all the time, and yet why do so many of our employees feel they’re not receiving adequate communication at work?
The Power Grid
February 06, 2010
I’ve heard a concern numerous times in the past few months: “We only reward people who are involved with big initiatives. Most of our people don’t get to work on those projects and they feel left out.”
The dilemma of ‘Consistent Excellence’
February 01, 2010
I’ve heard a concern numerous times in the past few months: “We only reward people who are involved with big initiatives. Most of our people don’t get to work on those projects and they feel left out.”
Do You Have Invisible Employees on Your Team?
January 14, 2010
Chester and I are excited to announce that we have updated and added tons of new content to The Invisible Employee and released a second edition with John Wiley. It was released officially on December 30, but we’re having some great promotions today and tomorrow for anyone who buys the book. Here are all the details:
Buy the second edition of The Invisible Employee on Jan. 14 or 15, and we’ll immediately send you these valuable tools:
*World’s Greatest Managers Audio Lesson: Chester interviews some of the world’s most successful CEOs and business leaders. It’s like stealing the playbook of the masters!
*A Carrot A Week: Receive a free subscription to 52 practical suggestions on how to provide meaningful recognition—tips you can apply today.
*Global Carrots: Heading on a business trip? Managing employees from other lands? Learn how to say “thank you” in dozens of languages.
Buy one copy and we’ll send you these resources. Buy 5 copies for your team and receive all these resources, a Garrett the Carrot plush Carrot, and a complimentary copy of the Wall Street Journal bestseller A Carrot A Day—365 recognition ideas for every day of the year.
Simply forward your e-receipt, dated today or tomorrow (Jan. 14 or 15), from Amazon or Barnes & Noble to and we’ll send you your stuff at no charge!
For more information on the book, check out this month’s newsletter found here.
Neuroscience research shows a reward helps us learn
January 04, 2010
Our brains learn more from rewards than from failures. Breakthrough research from a team at the Massachusetts Institute of Technology (MIT) has shown the remarkable power of rewards on the brain. The MIT study was published in the journal Neuron last summer and was summarized in this month’s Harvard Business Review.
Give your employees what they want for the holidays
December 18, 2009
December is a time of giving. And as a manager, there is no substitute for a sincere thank-you to your employees to help them feel valued and appreciated for their great work. And the holidays are the perfect time, since, frankly, employees are expecting some form of recognition.
Laughter is the best medicine
December 07, 2009
When at work you are expected to remain somber and humorless, especially in this economy. Right? And yet research shows humor adds a sense of positivity and optimism in a negative environment. When you laugh or smile, it indicates you are happy and engaged in what you are doing.
New data shows us how to reward younger and older workers
November 19, 2009
At the Thanksgiving table Uncle Eddie dives into the mashed potatoes, Cousin Nikki the rolls and salad, Aunt Ruth would drink gravy if she could, and little Tyler saves room for pumpkin pie.
All of us are driven by a desire to dig in, but each of us chooses to receive it in different ways. New research shows the same is true with recognition. While sincere appreciation drives performance in everyone, there are some differences in the way younger and older employees want to receive it.
Bad Habits
November 15, 2009
In his book What Got You Here Won’t Get You There, executive coach Marshall Goldsmith lists 20 bad habits we need to break at work. If you can read these without feeling at least a little guilty you are either about to receive sainthood or are in denial.
The list includes: